CareDocs.ai Wins at McKnight's Tech AwardsRead the announcement
Request a demo

Privacy Policy

Last Updated: August 6th, 2026

CareDocs, Inc. ("CareDocs," "we," "us," or "our") respects your privacy. This Privacy Notice outlines how we collect, use, and protect Personal Information (as defined below) through our websites, applications, social media pages, and other platforms that link to this notice (collectively, the "Site").

We may update this Privacy Notice at any time. Any modifications will take effect immediately upon posting to the Site. If significant changes occur, we will provide clear notice on the Site or through other communication methods.

1. Personal Information We Collect

We collect various types of Personal Information, which refers to data that can identify, relate to, describe, or be associated with an individual. This may include:

  • Contact Information: Name, email address, demographic details, educational records, and phone number when you submit inquiries, create an account, or provide information on our Site.
  • Location Data: GPS and WiFi-based location data collected through your browser or mobile device.
  • Usage Information: IP address, browser type, referring URLs, internet service provider domain, and Site interaction details.
  • Employment Information: If you apply for a job, we may collect employment history, education details, contact information, and other application-related data.
  • Communication Information: Messages, uploaded files, emails, chat interactions, and other content you share with us.

2. How We Collect Personal Information

We collect Personal Information through the following means:

  • Direct Collection: When you create an account, submit a request, or interact with our Site.
  • Third-Party Sources: We may receive information from business partners, analytics providers, or advertising networks.
  • Online Tracking Technologies: Cookies, device identifiers, and similar tools (e.g., pixels, web beacons, local storage) help us understand user behavior and improve the Site.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for Site functionality.
  • Performance Cookies: Track usage patterns to improve Site operations (e.g., analytics). Set only with your consent.
  • Functionality Cookies: Remember preferences for a better experience.

Separately from cookies, we collect anonymous technical telemetry from every visit — page load timing and script errors — to keep the Site fast and working. This telemetry sets no cookies, is not linked to any identity across pages or visits, and client IP addresses are anonymized at ingestion.

Most browsers allow you to block, delete, or disable cookies, which may limit Site functionality. We do not currently respond to or utilize Do Not Track (DNT) signals.

3. How We Use Personal Information

We may use Personal Information to:

  • Operate and support our Site and services.
  • Fulfill user requests and provide customer support.
  • Ensure security, prevent fraud, and comply with legal obligations.
  • Conduct research and analyze user engagement.
  • Improve our Site, services, and marketing efforts.
  • Communicate with users via email, text, or other channels.
  • Meet regulatory, contractual, and business requirements.

4. Sharing of Personal Information

We may share Personal Information under the following circumstances:

  • Legal Compliance and Safety: If required by law, regulation, or legal process, or to prevent fraud, security threats, or violations of our Terms of Use.
  • Business Transactions: In case of mergers, acquisitions, or asset transfers, your data may be included in the transaction.
  • Service Providers: With vendors that support Site operations, communications, and promotions.
  • Business Partners: If co-sponsoring promotions or working with affiliates who may contact you with relevant services.

5. Data Retention

We retain Personal Information as long as necessary for its intended purpose or as required by law.

6. Data Security

We implement commercially reasonable security measures to protect Personal Information. However, no system is entirely secure, and we cannot guarantee the absolute safety of data transmissions.

7. Your Choices and Controls

Depending on your location, you may have rights regarding the collection and use of your Personal Information. You can opt out of marketing communications by emailing us at reportit@caredocs.ai or using the unsubscribe link in our messages. Note that transactional or administrative messages may still be sent when necessary.

8. International Use of the Site

Our Site is hosted in the United States. If you access it from outside the U.S., your data will be transferred, stored, and processed according to U.S. laws.

9. Compliance with Delaware Laws

CareDocs, Inc. is a Delaware-based company. As such, we comply with Delaware laws governing data privacy, consumer protection, and corporate compliance. Any disputes related to privacy practices shall be governed by the laws of Delaware.

10. Children's Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have collected information from a minor, please contact us to have it removed.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your Personal Information.

12. Updates to this Privacy Notice

We may update this Privacy Notice periodically. Material changes will be clearly communicated.

13. Contact Us

For questions about this Privacy Notice, please contact us at:
CareDocs Inc.
18264 NE 111th St
Redmond, WA 98052
Email: reportit@caredocs.ai