Your next new grad, documentation-ready in days.
Therapist turnover is a fact of life in skilled nursing — and every departure takes institutional knowledge with it. Coach — the training tool built into Compliance Agent — turns onboarding from shadowing-and-hoping into a structured program: learn the rules, practice against instant feedback, and prove readiness before the first real note.
From offer letter to confident documentation
Assign the discipline packs
A new PT gets the PT evaluation, daily note, and progress note packs — curriculum aligned to the current CMS rule cycle with why-it-matters context, compliant and non-compliant examples, live regulation links, and knowledge checks.
Practice against the grader
They write practice notes and get a consistent 0–100 compliance score — the same note earns the same score every time — with specific findings and suggested rewrites — a safe space to make mistakes that never touches a resident record.
Real drafts, checked before signing
In the Work Area, they run their actual drafts through the same checks the audit engine uses — so their first signed notes are already clean.
Progress you can see
The Director of Rehabilitation sees sessions completed and the score trend across their first ten practice sessions. Readiness is measured, not assumed.
The training program that never goes stale
- Audit findings feed training: recurring issues become assigned content packs
- Therapists re-educate themselves anytime — no scheduling a class
- Supervision and PDPM packs keep the whole team current on the rules that change
- Content packs are customizable to your facility's own standards
Why this matters
Workforce churn in skilled nursing is relentless. A facility that can make any new hire productive in days — without depending on one trained super-user who might leave next quarter — has a durable operating advantage.
Frequently asked questions
How does Coach onboard a brand-new therapist?
You assign the content packs for their discipline — say, PT evaluation, daily notes, and progress notes. They learn the CMS rules with real examples and knowledge checks, then practice writing notes against instant AI scoring. Their progress and score trend are visible to you the whole time.
What about experienced hires who learned different habits elsewhere?
The same loop works for re-education: audit findings show exactly which habits need adjusting, and you assign the specific packs that address them. Most experienced clinicians converge quickly once they see the scoring rationale with CMS citations.
Do assistants get the same training?
Yes, within their scope: PTAs and COTAs train on the document types they’re licensed to write, and the supervision pack covers the collaboration rules — supervisory visits, co-signatures, and billing modifiers.
Can we customize the training content?
Content packs are customizable, so your facility’s own documentation standards can live alongside the CMS curriculum.
See a new-grad onboarding plan in one demo.
Bring a real job description — we'll show you the packs, the practice loop, and the progress view.